"My pets" is a tool which helps you make your pet parenting easier. Use My pets to store your pet's information which will be visible only to you. Get reminders on your pet's schedules for vaccination, deworming etc.
The information you upload in My pets will be visible only to you. This is to ensure that your pet's information remains confidential. However, you can share details with users of your preference.
Schedules in My pets remind you of vaccination dates, timely grooming of your pet, deworming reminders, and much more. It keeps the certificates and registration details safe. Also, relive memories through photographs by saving pictures in the gallery from the time of adoption.
Every ad listing posted has to be in compliance with the listing guidelines of Petzapp. Provide complete and authentic information. The verification process may take 24 hours or more. Post a clear image and make sure it is in compliance with the Photo guidelines. Write to firstname.lastname@example.org if you have any queries.
It's very easy. You click on the "Sell" button in the home page and follow the steps as instructed. Determine the value of the animal you are planning to sell and provide accurate information of your pet.
You will not be able to reach a seller unless you're logged into Petzapp. Everyone must have a profile for security reasons. Only users who are 18 years or more can find pets using Petzapp. Once logged in, you can choose any seller you like from the listings and start a Chat or Make a call right away.
The mobile application automatically picks up your current location when you have enabled the app to read the location in your phone's settings. You will be able to see listings in your location under "Find a pet". To see results from another location, you can tap on the location under your name in the home screen and manually search as per your preference.
We have a strict but smooth onboarding process(Verification process). The process comprises of:
No, we do not charge to practice on Petzapp. You'll be paid for each consultation done on Petzapp.
Once you have registered yourself as a veterinary doctor on "Petzapp partner app" and verification is completed, you are ready to consult online. Once a consultation request is received, our system will automatically select a doctor according to the specialization, areas of interest (entered by you) and those who have kept their status as "Online".
In the partner app, you can either keep your status online or away. When you are ready for consultation you can switch your status to online and start getting consultation requests. Remember not to keep your status "online" when you cannot respond to consultation requests since you will automatically start getting consultation requests assigned to you
We encourage you to respond to the consultation request allocated to you immediately using the Petzapp partner app. If you are unable to take up the consultation, change your availability status to "Away" at the earliest. Also, keep your status as 'Away' when you're not available.
No. If you are available, you can practice as per your convenience. To start getting consultation requests, change your status to "online".
The payout will be carried out on a 15-day basis. However, you can raise a request for early payouts which is subjected to terms and conditions.
No, you don't need a clinic to practice through Petzapp. However, you should be a veterinarian who is currently practising at any clinic or a hospital, with 5+ years of experience and should have the approval of the Veterinary Council of India.
Petzapp helps pet parents to consult with expert veterinarians with 5+ Years of experience. Chat or connect with veterinary experts from anywhere you want. You can consult over voice calls, attach images of your pet’s affected area, or of the prescriptions and reports. However, we don't recommend using Petzapp for emergency medical care. Rather go to the veterinary clinic in case of emergency.
Tap on "Veterinarian" in the home screen and select "Talk to a doctor" to initiate your consultation session. Select the profile of the pet with Health concern from "My Pets". If you haven't created a profile for the pet, you can create a new profile. Then select the " Health issue" to consult a vet specializing in that field. Describe the health issue in brief, to find the best vet for your pet.
"My Pets" profile makes vet consultation easier for both the pet parent and the veterinary doctor. "My pets" allows you to share necessary information about the pet for the vet. Vet consultation history will be saved in "My Pets" which will be useful for future references.
When you consult a vet online, the consultation fee is much more reasonable than the average rates of a vet clinic. Also, you save on travel and pet transportation expenses. The consultation charge depends upon the experience and expertise of the doctor.
You can find the consultations you had with vet doctors under recent consultations and My Pets. Tap on the consultation which you wish to follow-up and then tap "Follow up" to start chatting with the vet.
Download the Petzapp partner app from the play store or app store. Then select the service category and follow the steps as per the instructions.
Usually, verification takes 4-5 working days depending upon your city. The verification process includes physical verification of the grooming centre and/or certificates and licence verification, background check etc. Kindly cooperate with us until we have you on board.
Set the best price for the service you provide to attract more customers. Always provide top of the line quality services. Extend offers according to the demand in the market.
Once a customer books a service, you will get a notification in the Petzapp partner application. According to the availability of slots, you can register your response. Once the booking is confirmed through Petzapp, the booking information will be provided along with a QR code.
The payouts will be done once in 15 days after deducting the taxes and service charges. A cancelled check and your bank account details will have to be provided in order to process your transactions.
Cancellation from service providers end will not be entertained as it would cause losses for Petzapp as well as the pet parent. Repeated cancellation of confirmed bookings will be investigated and necessary action will be taken against the service provider.
Petzapp is the perfect solution for your pet care needs. Choose from top class pet service providers in your city based on their ratings and costs of the service provided. The service providers are maintaining Petzapp quality standards in their service, equipment, infrastructure and other criteria.
Tap on the pet service category which you're looking for. Select from the available list of service providers in your locality. Ratings and reviews, pet service rates, location of the service provider will be displayed along with each service provider listing. Select the pet’s profile which you're booking the service for and the final step is to select the date and time in which you are looking to avail the service. Once the service provider accepts the service request, you will be notified to complete the payment to confirm the order.
Absolutely yes. The service providers are onboarded to Petzapp after a stringent quality and skill verification process. They qualify Petzapp's quality standards which will help your pet avail the best services from experts who knows to handle them properly.
The contact information of your service provider will be shared with you along with the booking confirmation via e-mail and SMS. Contact Petzapp's helpline in case of any queries, who will be delighted to help you.
To cancel a confirmed booking you can go to your schedules and cancel the booking and the fees paid will be refunded in full if the cancellation is done 48 hours before the booking date. You will be entitled to receive a refund of 70% of the amount paid if you cancel the service 24 hours before the booking date and if you cancel a booking on the same day, you will be refunded 50% of the amount you’ve paid.
If the service provider cancels a confirmed booking, the fee collected from the user will be refunded in full.
Petzapp is soon to be a favourite place for Pet parents' and animal lovers'. With maximum online presence among pet lovers, and the lowest cost of doing business, Petzapp helps your product reach maximum target audience in a short span.
To sell new products you should have:
Download "Petzapp partner app" from play store and register as a product vendor to start selling products through Petzapp. You can list any pet-related product in the app. List your products under the specific category and mention the details of the product accurately along with pictures of the product.
No. Listings of pet/ animal products is a free service. You only pay a small commission for the products sold through petzapp.
Petzapp allows you to sell any product which is useful for pets and animals. From aquarium products, dog food and accessories to farm animal accessories, anything a pet or animal needs can be listed on Petzapp.
Once you submit all the required documents, our team will verify the details provided. After verification, your seller profile will be approved. You can start selling when you are a verified seller.
After your order is successfully delivered, Petzapp will settle your payment within 7-15 business days directly to your bank account through NEFT transactions.
It varies according to the product/seller. Please take a note of the product description to understand the return policy.
You can return and get your product replaced or you will be refunded the entire amount you paid for the order.
Yes, you may go to "My Orders" and select the order you want to cancel. Select the checkbox next to each item you want to remove from the order. To cancel the entire order, select all of the items. Select Cancel checked items when finished. After cancellation of the order, we'll send you a confirmation to the email address registered on your Petzapp account.